Discuss the role of anger in the conversation

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Problem: Discuss the role of anger in this conversation. Evaluate Kelly's expression of anger. How could she have expressed her anger more effectively? Evaluate Kyle's reception of Kelly's anger. Describe the strategies that Kyle could have used to manage the conflict more productively. Give one example of how you could help either Kyle or Kelly reframe his or her interpretation of the other

Reference no: EM133599617

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