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Question:
A hiring manager needs your advice and assistance in filling several customer service representative positions. As a human resource recruiter, you must sit down with the hiring manager and collect some particular data for a job analysis, which you will use to create a detailed job description to attract candidates who meet the job requirements.
Research and focus your discussion on the following:
Discuss the importance of a job analysis.
Provide the steps to take in conducting a job analysis.
Explain 2-3 advantages and disadvantages to collecting data (interview, observation, historical data, survey or questionnaire, focus groups, or case studies) for the job analysis of a customer service representative position.
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This assignment states about the importance of the job analysis and the steps required to be take for the same. it also states about the advantages and disadvantages associated with the same.
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