Reference no: EM133207969
Part A - Written Responses
Question 1: What is the difference between diversity, inclusion, and equity?
Question 2: What is the difference between social identity and professional identity?
Question 3: List and briefly describe at least three laws that protect diverse groups.
Question 4: What are the benefits of having a diverse workforce?
Question 5: Explain four different biases that could exist in a workplace.
Part B - Case Study
You just started a new role at organisation ABC as the HR manager. ABC is a wealth management and investment firm. It has offices in Sydney, Brisbane, and Gold Coast with plans to launch operations in Melbourne within the next six months and other Australian capital cities in the years to come. Currently, the organisation has mainly homogeneous teams with a total of 160 employees.
Your manager, the CEO, explains that some of its stakeholders have criticised ABC
for failing to promote diversity. Shareholders are concerned that the lack of a diverse workforce is one of the causes of losing potential clients in various suburbs. Turnover rates have been increasing at 3% quarterly on average over the last two years. The number of diverse employees is decreasing at 2% quarterly. Despite the balanced demand/supply
in the workforce market, the previous HR Manager struggled to replace the exiting employees within the required timeframes.
Last year, a conflict between two employees was ignited when Employee A circulated an email that the other Employee, B, perceived to contain racial remarks against a minority group. A disciplinary committee issued Employee A with a warning only to address the incident, which diverse employees perceived to be a biased decision, causing more resentment against management.
The previous HR Manager, and to rapidly contain the frustration and bad emotions that resulted after the email incident, designed a diversity and inclusion strategy based on his previous experience in the telecommunication sector; however, the initiatives failed.
Please answer the following questions in the context of the provided scenario.
1. Your first task is to review current policies:
a. Which policies would you review?
b. Provide a reason for evaluating each of the policies you identified in 1.a.
c. How would you review these policies?
2. What information would you include in an internal audit of your workforce?
3. What information would you search for to conduct an external scan?
4. With the plan to set up a new office, perform an environmental scan of Melbourne's workforce market
5. What factors might impact your ability to hire diverse candidates internally for therequired positions?
6. What options would you investigate to employ the diverse people into the Melbourne office?
7. Based on the email incident:
- What approach would you use to promote respect for diversity?
- What would you do to ensure compliance with Anti-discrimination Acts?