Solution-Develop a job description and job specification

Develop a job description and job specification

Reference no: EM13720198

Case: Customer Services section at the Copper Ridge Local Council

Question:

Mr. Stone requires you to write a report addressed to the HR Director where you include the following aspects:

1. Explain why Job Analysis is necessary and develop a job description and job specification for the position of Customer Service Officer.

2. Discuss Job Design and explain how it can contribute to quality of work life. Explain how this can apply to the Customer Services section.

3. Outline the purpose of recruitment and explain the methods of recruitment that you recommend for creating additional positions of CSO.

4. Identify and explain the most suitable methods for selecting the best candidate for a CSO position.

Verified Expert

Reference no: EM13720198

Questions Cloud

How much would you be willing to pay for the property : You can buy a parcel of real estate today that you estimate will bring $15,000 in 9 years. Assuming your money is worth 9%, how much would you be willing to pay for the property?

Organization plans to hold to maturity : Currently 10-year U.S. government Treasury Bills yield 1.82%, 10-year German government securities yield .38%, 10-year French government securities yield .57%, and 10-year Greek government securities yield 9.23%.

Calculate the beta values for assets a and b and comment : Calculate the beta values for assets A and B and comment on whether the observed returns are consistent with the Capital Asset Pricing Model (CAPM).

Accounts receivable management an evaluation : Accounts receivable management An evaluation of the books of Blair Supply, which follows, gives the end-of-year accounts receivable balance, which is believed to consist of amounts originating in the months indicated. The company had annual sales of ..

Develop a job description and job specification : Explain why Job Analysis is necessary and develop a job description and job specification for the position of Customer Service Officer.

Company has more positive npv projects : Company has more positive NPV projects than it can finance under its current policies without issuing new stock, but its board of directors had decreed that it cannot issue any new shares in the foreseeable future. Your boss, the CFO, wants to..

Complete the process design matrix : Complete the Process Design Matrix. Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix.

Dissertation under msc operations : Discuss the total supply chain operations and go deeply into logistics - Prepare a dissertation under Msc operations and supply chain management.

Investment offered the lowest overall : Which of the following investment offered the lowest overall over past eithty years small stock

User Account

All Pages

Develop a job description and job specification

Reference no: EM13720198

Reference no: EM13720198

Questions Cloud

Reviews

Write a Review

HR Management Questions & Answers

Why is it significant for hr managers to realize the

A very prestigious events planning firm verlon has

If you are the supervisor in a company how can you get

Culture affects strategic and competative compensation

Concept of a reward system and its affiliationshow the

Five phases of trainingplease answer the following

Share your legacy statement with your peers and add the

Introduce corporate values explain the company culture

The first step of sara is to determine problems by getting

Sexual harassment policy statementprepare the following for

Discuss common biases in decision making

Select and organization of your choice and examine the

Assured A++ Grade

Academics

Major Subjects

Majors

Get In Touch

TERMS & POLICIES

HELP & SUPPORT