Describe quality awards in japan and the united states

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Reference no: EM131245890

1. Describe the historical events and forces that led up to today's emphasis on quality as a competitive requirement.

2. Describe quality awards in Japan and the United States.

3. Describe quality programs and standards such as TQM, Six Sigma, and ISO 9000.

4. Describe and calculate the cost of quality.

Reference no: EM131245890

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