Defining the effectiveness of grievance procedure

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There is significantly more research on grievance initiation (for example, trying to identify the circumstances under which grievances are filed) than on the effectiveness of unionized grievance procedures. What are some different ways of defining the effectiveness of a grievance procedure? How would you research these issues? Is grievance procedure effectiveness an issue for policymakers, or is it strictly a private affair between employees, their unions, and their employers? Labor Relations book, chapter 9; Reflection question #4 (please type answer).

Reference no: EM132285205

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