Define the term active listening

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Reference no: EM133862568

David is a 58-year-old cardiac patient who had been verbally aggressive over the last two days since he has been admitted to the ward. You have been asked by the manager to have a chat with David to see how he is feeling.

Define the term 'Active Listening' and provide at least one (1) example of how this could be used when chatting with David.

Reference no: EM133862568

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