Define facilitation and define negotiation

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Reference no: EM134006638

Questions

1. Explain your organization's policies and procedures regarding care workers advocating on behalf of the client.

2. How can you show respect for the client's rights?

3. What would be the steps you would follow when advocating on behalf of a client?

4. Explain the term 'conflict of interest' and how it could affect the way you advocate for a client.

5. Define facilitation.

6. Facilitation, mediation and conciliation are undertaken by a formal advocate. True or False

7. A care worker is a formal advocate. True or False

8. What are 4 principle client's rights?

9. Conflict management includes which of the following:

Planning
Timing
Ignoring
Discussing
Evaluating

10. Define negotiation.

11. List five important features of mediation.

12. The client does not need to be involved in all aspects of the advocacy process. True or False

13. Explain the purpose of a multicultural policy. What are the features of a socially just Australia?

Reference no: EM134006638

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