Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
One of the most critical problems faced by the information technology department in virtually every organization is how to provide effective help to end-users facing problems with the technology. The help desk is the point at which every frustration, every concern, and every mistake known to humanity is brought for resolution. Typically staffed by lower-level and often new personnel, help desks often have a reputation for minimal service and buck-passing. It shouldn't be this way, and doesn't have to be; there's a lot of information out there about how to effectively manage and coordinate help services, and a great deal of information about how important is to do so. But like many aspects of IT, this knowledge doesn't always make it into the field in many organizations.
A while ago, TechRepublic ran a series on how to set up and manage help desks. You can read the series here:
"Setting up a successful help desk--physical considerations"
"Try these efficiency strategies when setting up a successful help desk"
You are expected to evaluate in a 2-3 page paper, the best strategies for a successful help desk within an organization. Identify three (3) best practices and provide some examples on how and why those strategies are important. Because this is a SLP, you are expected to discuss the topic with practical approach. Do you have experiences that you can describe about user support (as a user or as an IT person)? why were they good or bad? what suggestions do you have?
Computing Chips
Using a PLD, develop an I/O port decoder that generates the following high-bank I/O strobes: 300DH, 300BH, 00B6H, and 00EEH.
Submit your programs by email. The program should have as many comments as necessary. The top comments should explain how to run and test the program. If any two assignments have the same code, zero marks will be assigned to the assignments.
There are four conditions that are necessary for a deadlock to occur. Give an example to show that these conditions are not sufficient for a resource deadlock to occur. When are these conditions sufficient for a resource deadlock to occur? Explain..
Suppose we wish to represent an n-vertex graph G using the edge list structure, assuming we identify the vertices with the integers in the set {0,1,...,n?1}.
The post office uses a multiple channel queue, where customers wait in a single line for the first available window. the probability both windows are idle.
Label all lines and show how many bits are in each part include how number of bits for offsets, etc are calculated please.
In cell C5 insert a lookup function to display the basic annual membership cost of the first client.Insert a function in cell E5 to calculate total amount. The function should add the cost of membership plus, if applicable, the locker fee. The locker..
Assume daytime processing load consists of 60% CPU activityand 40% disk activity. Your customers are complaining that the system is slow. Which would you select to yield best performance improvement for least amount of money?
Multiple KDC Domains to chain of three KDC. In other words, suppose that Alice wants to talk to Boris through a chain of 3 KDCs. Provide sequence of events necessary to establish communication.
Describe in scholarly detail the tools and techniques that are used for prforming project management processes.
How do C++ chars differ from Java chars?
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd