Customer satisfaction survey

Assignment Help Business Management

Reference no: EM133780010

Question

The Righteous Inn - Customer Satisfaction Survey The Righteous Inn requests your help. Please complete the following Customer Satisfaction Survey based on the customer service interactions you have had with our business over the past 12 months. Thank you for your time.

1. How would you rate the quality of our accommodation, food and facilities? Very high quality High quality Average Low quality Consistently more

2. How would you rate the value for money of our rooms, products and services? Very high quality High quality Average Low quality Consistently more

3. How helpful are our customer service staff? Extremely helpful Very helpful Somewhat helpful Not so helpful Not helpful at all

4. How long were you made to wait when checking in? Often wait more than 5 minutes I often wait 2-5 minutes Checked in always or usually immediately

5. How knowledgeable are our customer service staff about the venue and our products and services? Extremely knowledgeable Very knowledgeable Somewhat knowledgeable No so knowledgeable Not at all knowledgeable

6. How responsive have we been to your questions or concerns about our venue, products.

Reference no: EM133780010

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