Create schedule for customer service improvement project

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1. Define activities that are necessary for your deliverables in your WBS and create a schedule for your customer service improvement project at a retail store of your choice. (Target)

2. What is the technology plan for a small accounting firm - can you give an example?

3. Controlling would also be useful at each stage as the employees will need monitory to keep them on track for each step of the process. Can the controlling function be manipulated by leadership so rather than providing a corrective course of action, they use coersion to get things accomplished?

Reference no: EM132177604

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