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Continuing case-starbucks

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Reference no: EM132966694

Part one Continuing Case : Starbucks

1.what management skills do you think would have been most important for Howard Schultz to have? Why? What is skill do you think would be most important for a Starbuck store manager to have?

2.Choose three of the current trends and issues facing managers, and explain how starbucks might be impacted. what might be the implications for first-line managers? Middle managers? Top managers?

3.Look at Howard Schultz's philosophy of Starbucks. How will this affect the ways the company is managed? Do you think Howard Schultz viewed his role more from the omnipotent or from the symbolic perspective? Explain

4.How is that culture maintained? Does Starbucks encourage a customer-responsive culture? An ethical culture? Explain

Reference no: EM132966694

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