Reference no: EM131094047

Q1. The acronym CSCW stands for computer-supported communication in work.
   a. true
   b. false

Q2. Creativity can be defined as either a trait or an achievement.
   a. true
   b. false

Q3. Creativity support systems are relatively easy to develop because the development team is creative by nature.
   a. true
   b. false

Q4. Distance learning is a fairly new phenomenon, having been first developed in the 1990s.
   a. true
   b. false

Q5. GSS enable meetings to take place at many locations simultaneously.
   a. true
   b. false

Q6. Distance learning is limited because there are currently only two software platforms (Blackboard and WebCT).
   a. true
   b. false

Q7. Organizations use online training to reduce training costs.
   a. true
   b. false

Q8. The standard GSS process ends with idea generation.
   a. true
   b. false

Q9. The standard GSS process begins with idea generation.
   a. true
   b. false

Q10. The standard GSS process begins with idea organization.
   a. true
   b. false

Q11. Place the steps in the standard GSS process in the right order:
   a. idea generation, idea organization, prioritization, idea generation.
   b. idea generation, idea organization, prioritization, idea organization.
   c. prioritization, idea generation, idea organization, idea generation.
   d. prioritization, idea organization, idea generation, idea organization.
   e. idea organization, idea organization, prioritization, idea organization.

Q12. Distance learning supports continuous learning within organizations.
   a. true
   b. false

Q13. The acronym CSCW stands for computer-supported cooperative work.
   a. true
   b. false

Q14. Thus far, distance learning has had very little impact on education.
   a. true
   b. false

Q15. The most common way to deploy a GSS today is through the use of Web technologies.
   a. true
   b. false

Q16. Distance learning is considered a form of collaborative computing.
   a. true
   b. false

Q17. PLM systems have a unique set of issues, completely different from other enterprise information systems.
   a. true
   b. false

Q18. The goal of an enterprise support system is to provide a tool for senior management.
   a. true
   b. false

Q19. Exception reporting focuses on deviations from predefined standards.
   a. true
   b. false

Q20. The only key performance indicator in an organization is profitability.
   a. true
   b. false

Q21. ERP is designed to control all major business processes with a single software architecture.
   a. true
   b. false

Q22. One of the benefits of PLM is a reduction in engineering change order times.
   a. true
   b. false

Q23. Real-time systems that alert managers to potential opportunities or problems are called EOM systems.
   a. true
   b. false

Q24. The flow of materials from its sources to a company, and then within a company is referred to as its demand chain.
   a. true
   b. false

Q25. Soft information is a term used to describe objective information that is non-financial.
   a. true
   b. false

Q26. Enterprise information systems are designed to support top management and middle management.
   a. true
   b. false

Q27. Enterprise portals utilize Web technology.
   a. true
   b. false

Q28. The terms executive information systems and executive support systems are used interchangeably.
   a. true
   b. false

Q29. PLM systems and BPM systems are essentially the same thing.
   a. true
   b. false

Q30. Within an executive support system to go from summary to detail is referred to as drill-up.
   a. true
   b. false

Q31. Enterprise information systems and executive information systems are essentially the same thing.
   a. true
   b. false

Q32. The concept of drill-down refers to:
   a. search for a specific item, going top-down.
   b. exercises dictated from top management.
   c. a quality control check in EIS.
   d. a management by exception approach.
   e. quick accessibility to various levels of detail.

Q33. Learning can be passive, active, or intermediate.
   a. true
   b. false

Q34. Socialization refers to converting tacit knowledge to explicit knowledge.
   a. true
   b. false

Q35. Determining the value of an organization's intellectual assets is relatively easy.
   a. true
   b. false

Q36. Tacit knowledge has been called sticky knowledge.
   a. true
   b. false

Q37. Explicit knowledge is hard to document.
   a. true
   b. false

Q38. A knowledge repository is a collection of internal and external knowledge.
   a. true
   b. false

Q39. Explicit knowledge is objective.
   a. true
   b. false

Q40. Knowledge is information in action.
   a. true
   b. false

Q41. Tacit knowledge has been called leaky knowledge.
   a. true
   b. false

Q42. Explicit knowledge is easy to capture and document.
   a. true
   b. false

Q43. It is easy to measure the value of a knowledge management system.
   a. true
   b. false

Q44. A community of practice is a group of people in an organization that share a common professional interest.
   a. true
   b. false

Q45. Organizational culture can impact profitability.
   a. true
   b. false

Q46. Knowledge is information that is contextual, relevant, and actionable.
   a. true
   b. false

Q47. Knowledge management can be performed using document management.
   a. true
   b. false

Q48. The earliest knowledge management systems were best practices repositories.
   a. true
   b. false

Q49. COPs can impact organizational culture changes.
   a. true
   b. false

Q50. Tacit knowledge is explicit.
   a. true
   b. false