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Question
Amandeep works for Air Canada in the baggage claim department. Today was an especially busy day with many unhappy customers. Several customers yelled at her after she was unable to provide satisfactory answers, and another customer threatened to file a complaint against her because she couldn't locate his luggage. Despite constantly dealing with unhappy customers, Amandeep manages to deliver quality customer service with a smile but often finds herself in a bad mood at home. Recently she has been dreading going in to work every day. The only thing that is stopping her from quitting is the paycheque.
Question: What are the disadvantages to Amandeep and the company of her continuing in this situation
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