Companies sometimes want to change organizational culture

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1. Companies sometimes want to change the organizational culture, which is very hard to do. What are some of the things a company can do to make cultural changes? Have you see a company make cultural changes?

2. Research how each link in the service profit chain can be measured within the organisation as well as what the current score is for each item.

3. In your opinion, which demographic characteristic is most important when analyzing the audience and trying to figure out ways to appeal to the audience and make the speech more relatable to them. Discuss why?

Reference no: EM132219312

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