Communication training because of multiple complaints

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Reference no: EM132136108

Bases of Power

Identify the given situations below as either: expert, reward, legitimate, coercive or referent. A power can be used more than once.

You will need to copy and paste the phrases below into a word document, fill in your responses and then submit.

1) A small company is working on getting ISO 27001 certification, so they hire and ISO 27001 auditor hoping that his or her ________ power will help them make sure they don’t have any gaps in their application.

2) A manager is using his or her ________ power to explain to an employee why he or she needs to have communication training because of multiple complaints from other employees.

3) An employee has been given multiple opportunities to better himself; however, there have been no change in his work, so the manager uses __________ power by letting him know the next step is fire him.  

4) In order to increase motivation for the sales team upper management hope that _____ power will work by offering the top sales person a vacation to Bermuda.

5) If Nike uses Sydney Crosby as a spokesperson they are hoping that his _________ power will influence consumers.

6) Sam is a manager that is well liked by all and he asks if you mind staying late to finish up a project. He is hoping that by using his ___________ power you will stay late to complete the project

7) Lizzy continuously has problems with her computer and in the cubicle next to hers is Nick, who is on the IT team. She hopes that Nick’s ___________ power will help her find a resolution to her computer problems.

8) The CEO of Johnson & Johnson is using his ___________ power to implement a new security policy that will impact all employees.

9) A deadline for an upcoming project is coming up and Joe is still not as far along as he would like to be. In order to ensure he meets the deadline he stays late hoping to avoid disciplinary action for not finishing the project on time. The manager is using ___________ power.

10) Company XYZ uses ___________ power by encouraging employees to get certification and once they are certified they will qualify for a promotion, which includes a pay increase.

Reference no: EM132136108

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