Communicate expectations-roles and responsibilities

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Question

Team one

A busy team that serves and prepares snack foods to customers in a café. Team members work on different shifts to cover opening hours, and shifts vary from four to eight hours.

Team two

A facilities team at a resort that looks after maintenance requirements for holiday guests. This is a small team that works core business hours during the day, with a rota for evening call-outs.

Team three

A cleaning team working for a hotel; team members work together during the day to clean rooms and customer areas.

1. Suggest the best way to communicate expectations, roles and responsibilities.

2. How to encourage the team members to take responsibility for their work.

Reference no: EM134029399

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