Comments to the interpreter or toward the patient

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Reference no: EM133992122

Assignment:

"Yun-qi Yeung, 65 years old, is returning to the medical office to receive the results of a biopsy for prostate cancer screening. Mr. Yeung speaks very little English and is usually accompanied by his son, Lou, for interpretation assistance. Today Lou informs the front desk receptionist that his father is very apprehensive about receiving the results of the biopsy. Later, while in the physician's office, Mr. Yeung and his son find out that the biopsy was positive for the early stages of prostate cancer."

1. The front desk receptionist informs the medical assistant that Mr. Yeung is very apprehensive. What are some things that the MA should or shouldn't do in this instance?

2. When working with a patient who has an interpreter, is it best to direct questions and comments to the interpreter or toward the patient? Explain your answer.

Reference no: EM133992122

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