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A new machine coolant product has an improved formula that enables it to more effectively prevent a machine from overheating than its next closest substitute. (a) Classify the differentiating factor of this new coolant into the appropriate cell of the product-needs framework described in the course. How might this framework be used to identify other differentiating factors of this product? 2 (b) When the new coolant is used, the probability that a machine overheats is 0.003. When its next closest substitute is used, the probability that a machine overheats is 0.021. If the cost to a company of repairing an overheated machine is $12,000, what is the value to that company of the new coolant’s greater effectiveness?
A fitness center is considering an expansion. Three proposals are being considered: add new pool, add new equipment or add child center. What is the optimal decision when using the maximax criterion? What is the payoff for it?
What do you see as the greatest advantage of Thailand if an MNC were considering a local operation? What would be the main disadvantage?
What is the difference between business rules and business processes? What impact does one have on the other? What can be done if they are difficult to differentiate within an organization? (For example, what should you do if someone says “we’ve alwa..
It is apparent that an employee should be fired. The manager wants to fire the low-performing employee immediately. Set up a meeting with this manager and discuss the best methods for firing an employee. Explain the steps that you recommend to the ma..
You are manager of a district that has just hired several recent university and college graduates. Most of these people are starting their first full-time job, although most or all have held part-time and summer positions in the past. Explain how you..
Does the globalization of medicine lessen disparities or create more disparities? For who? How can we continue to “level the playing field” for individuals & communities?
What are the strengths and weaknesses of the operation, what does it need and what is likely to prevent them from achieving it? Is the operation well organised and customer focused?
Explain the six steps of conducting a job analysis and discuss how the information is used.
December demand rates of production crew both 1,600 units per month. Cost of hiring additional workers is $5,000 per 100 units. Cost of lying off workers is $7,500 per 100 units. Evaluate this plan.
This loan is due and payable in full on June 1st. Unfortunately for Jose, he failed to get a flu shot during the winter and came down with a very bad case of the flu.
List five reasons why preserving the environment should be a permanent part of doing business. Do you agree with all of them? Explain your rationale.
Which stage in the relationship development process is characterized by an increase in the derived relationship benefits and in risk taking? Analytical CRM includes the following, except
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