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Causes of poor product performance

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Reference no: EM132357366

You are a Product Manager at Matterhorn Health, a medical device manufacturer.

Matterhorn Health recently went to market with the GlucoGauge blood glucose monitor. Since the product's launch, there have been troublesome reports of customers experiencing inaccurate readings, in spite of extensive pre-release testing. You need to get to the root of the issue and make recommendations on how Matterhorn can solve this problem.

Note that product quality crises are not always resolved immediately.

Issues and problems arise over time, and causes of poor product performance do not always become apparent quickly. Do your best to manage this fluid situation."

Edit your discussion and include what you would do if presented with the following problem, using the course materials (team performance & managing individual) to justify your reasoning.

Reference no: EM132357366

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