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Question
Business Process Controls
(a) For the cash receipts process give an example of (i) a segregation of duties control that could be used and (ii) an automation of steps control that could be used. For each explain a problem that could arise if that control was not put in place.
(b) For the cash payments process give an example of (i) a segregation of duties control that could be used and (ii) an automation of steps control that could be used. For each explain a problem that could arise if that control was not put in place.
(c) Sometimes there can be goal conflicts across business processes. Outline an example of two conflicting goals that relates to the purchasing process making it clear why the conflict exists.
(d) It is common in many organisations for employees to be required to declare conflicts of interest with external organisations. Evaluate how this could be used as a control in the purchasing process.
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