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During peak demand, an airline check-in with two desks and a single waiting line receives one customer every 1.5 minutes on average, with standard deviation of 0.4 minutes. Service times are 2.5 minutes on average, with standard deviation of 0.9 minutes. (vi) Find the throughput, the utilization rate and the e?ciency rate of the system. (vii) Find the average queue length and the average ?ow time of the system. (viii) Would the average queue length change if one desk closed? If so, how and why? (ix) If the system was divided in two separate queues, one waiting line and one desk for priority passengers (30% of the total), and one waiting line and one desk for all other passengers, what would be the average queue length for the two types of passengers? (x) Assuming that a priority passenger’s wait costs twice the wait of a regular passenger, is it better to keep one single waiting line with two servers or two separate queues? Why?
A machine can operate for an average of 8 weeks before it needs to be overhauled, a process which takes 9 days. The machine is operated 5 days a week. Compute the availability of this machine. (Round your answer to 3 decimal places.)
Illustrate what is the role of inspection in both the manufacturing and service industry. Explain how does it relate to the idea of continuous improvement and the philosophies of the quality gurus, Deming, Juran, Feigenbaum and Crosby.
Many aviation programs are international in nature. Commercial airliners are sold on the international markets, and military aviation programs often involve international cooperation and coordination.
Identify who will have the final decision-making authority in the negotiation session. Describe the negotiation process flow
analyze the following scenariosbob jackson is 44. he is the manager of operations for a mid-sized company. he is always
Tim is the virtual team leader and rarely posts the meeting agenda or sends it out about one minute before the meeting, which includes action items for team members to report on. Many do not see the agenda or actions items until the meeting starts. D..
Describe the four kinds of problems, that your text describes, that usually come up during international business negotiations. Do you agree? Also, can you think of any other issues that might impact international business negotiations?
Describe a time in which the company faced a major crisis that threatened its business. How did the company address and overcome this situation
If the construction manager were an optimist, what criterion would he choose? What would be the choice of dwelling for that criterion? Show your supporting calculations.
How has PMMM brought success to both SAP and Petrotrin's overall enterprise? Use current financial, operational, and strategic news to support the article details for either SAP or Petrotrin to describe their recent results.
For each way listed, give an example of how not implementing these precautions could negatively effect the office.
A time study indicates that a worker takes 430 seconds to perform an operation. The worker is known to be quite skilled and the supervisor estimates before the timing that her performance will be about 10% above average. During a 7-day workday, vario..
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