Reference no: EM134045211

Question

With just a few minutes left in their scheduled session, it looked like the Johnsons and Mrs. Ross were comfortable with the decision that they had all come to. Dr. Jobst did a final process check and, when she was certain that their agreement was satisfactory for all parties, drafted a formal agreement. As everyone signed the agreement, Dr. Jobst was glad to see that the group was feeling optimistic about Dorian's prospects. And she was particularly pleased at how civil and constructive the negotiation had been. In the past, she'd had to use all manners of communication strategies to get the parties on the same page. Which of the following describes the assertive communication style called "fogging?" Shifting the discussion to focus on the listener's behavior when he or she is avoiding engagement with the speaker. Taking a break to cool off after a provocative event to allow a person to calm down before continuing the discussion Deflecting a piece of negative criticism by accepting some part of it as true, while also asserting the right to choose your response Declaring to the other party what you hope to get out of the conflict resolution process.