Answered by inventory-control decision rule

Assignment Help Operation Management

Reference no: EM132188771

1. Please answer this question properly (not copy and paste from internet)+ provide 2 specif example for each question.

1. In an agreement between a supplier and a customer, the supplier must ensure that all parts are within tolerance before shipment to the customer. What would be the effect on the cost of quality to the customer?

2. What two basic questions must be answered by an inventory-control decision rule?

2. Look at the list of customer-oriented industries below and write down specific actions a customer service professional can make to improve a moment-of-truth experience as it relates to each of the four industries. For informal research, ask another adult if they have had a moment-of-truth experience in the past week and if so, have them describe it. Be prepared to share your findings and written ideas as part of an in-class or online discussion. (the world of customer service 3rd edition)

1. Hotel (e.g., Holiday Inn Express)

2. Restaurant (e.g., Chilis)

3. Retail store (e.g., Walmart)

4. Airline (e.g., Southwest Airlines)

Reference no: EM132188771

Questions Cloud

Occupational Safety and Health and Fair Labor Standards Act : Norris-Guardia Act-Occupational Safety and Health Act and Fair Labor Standards Act.

Develop network representation of the problem : Develop a network representation of the problem. You may reference the Network Diagram Template .

How do you retain employees without breaking the bank : How do you retain employees without breaking the bank? Is John F. Kennedy’s description of the separation of church and state still accurate?

Some the key components of diversification : Define diversity along with some the key components of diversification and the risk of becoming over diversified.

Answered by inventory-control decision rule : What two basic questions must be answered by an inventory-control decision rule?

Effects of social media on customer loyalty and retention : Visit a website such as Amazon or Barnes and Noble and locate three recent books that discuss the effects of social media on customer loyalty and retention

Organization entry into the global marketplace : Hoffstede's culture dimensions in order to make proper decisions regarding the organization's entry into the global marketplace?

Who wants to be taxed as a real estate professional : Which of the following would cause the largest problem for an individual who wants to be taxed as a real estate professional

Adoption make the transition to telemedicine easier : How might an early adoption make the transition to telemedicine easier? Which barriers will be the most difficult to overcome? Why?

User Account

All Pages