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Assignment:
Can you shorten this information and put into simple terms for easier understanding?
Customer Relationship Management (CRM) refers to the technologies, strategies, and practices used by organizations to manage and analyze customer interactions and data throughout the customer lifecycle. Amazon's CRM system is designed to streamline processes and foster better relationships with customers. Using sophisticated algorithms, the program collects vast amounts of data regarding customer preferences, buying habits, and feedback, which is essential for crafting personalized shopping experiences (Thompson, 2021).
Amazon's CRM program employs automation, which effectively reduces human error. By relying on data analytics rather than manual entries, Amazon minimizes the likelihood of errors resulting from human fatigue or lapses in judgment. This automation boosts employees' efficiency by allowing them to focus on more strategic initiatives, rather than being bogged down by repetitive tasks. For instance, when customers make inquiries or raise issues, the CRM system helps expedite the response process, leading to higher levels of customer satisfaction and a more efficient workforce.
Developing an IMC plan of Amazon that aims to create awareness and knowledge amongst Singaporean consumers of the ethics involved in buying clothing made from Bangladeshi factories .
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Please refer to the PDF for the Case Study and questions.The case study from Harvard Business School is about Yamato Corporation, a parcel delivery company which provides door to door delivery in Japan.
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Promotion strategies of the one's own developed website
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In this paper, the researcher also determines the different kind of practices used by Adidas to manufacture shoes for its customers.
Services can be defined as separately identifiable, intangible activities which provide want-satisfaction when marketed to household consumers and/or industrial users.
A marketing plan is an essential tool for any marketer, providing direction for a brand, product or organization. A marketing plan describes the marketing environment, marketing objectives and marketing strategies.
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