Aged care facility, Jack is a 70 years old male who lives

Aged care facility

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Reference no: EM133851336

Case Study : Mr Jack

Jack is a 70 years old male who lives in the aged care facility. He used to work as security officer.

Jack has been diagnosed with dementia from last two years. Jack is very friendly man. He wanders

Around the facility, does not disturb another resident. Jack is talkative and loves to spend his with personal care workers. One-day jack spent 15 minutes telling about his stories when he was working as security officer. Jack was holding his pictures and talking to Henry. Jack speech was jumbled, he was confused about date and time but he was very happy as he was telling about his stories to the personal care worker (Henry). Henry was sitting with jack in the lounge room and listening to jack. At the same time other co-worker (David) came and said "old jack is telling you the same stories, jack is getting more confused and his stories does not make any sense, I think his dementia is getting worse day by day.

Questions.

1. As per case scenario, which communication strategy is used by Henry while dealing with the resident?

2. Do you think David is disrespecting the resident? Yes/No

3. Was it validating or undermining the resident?

4. Did it include or exclude Mr. Jack?

5. Would this type of communication assist in maintaining trust and relationship with resident?

What would be the best course of action for Henry to deal with situation? Mention three actions?

Reference no: EM133851336

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