Advise the manager of the situation and have the manager

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Questions: A limited number of employees in each Taxpayer Assistance Center are authorized to accept cash payments and write receipts. A customer comes into the office to make a payment. Her payment must be received today, or it will be considered late. The customer forgot her checkbook but has the cash necessary to make the payment. The employees authorized to accept cash payments are gone for the day. What would you do in this situation?

A. Accept the cash and put it in the safe for an authorized cash employee to process the following day.

B. Inform the customer that the authorized cash employees have gone for the day and ask the customer to return the next day.

C. Advise the customer to get a money order at a nearby convenience store and accept the payment when she returns.

D. Advise the customer to mail the check payment and provide her with the mailing address.

E. Advise the manager of the situation and have the manager talk to the customer.

Reference no: EM133552215

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