Advantages of homogeneous and heterogeneous groups

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1. Describe the advantages and disadvantages of homogeneous and heterogeneous groups.

2. Define and discuss the following concepts as they pertain to effective work groups: potential performance, process losses, and process gains.

3. Identify the two group decision-making techniques included in total quality management (TQM).

4. What are the advantages and disadvantages of decentralizing decision-making authority in an organization?

Reference no: EM13892280

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