Reference no: EM132225567
1. According to Margaret Heffernan, the fear of conflict within an organization is what keeps the organization running smoothly.
True
False
2. Which of the following reflects the distinctive ways in which organizational members perform their jobs and relate to others inside and outside the organization?
Organizational structure
Organizational hierarchy
Organizational planning
Organizational culture
Organizational capital
3. Ray Dalio is an autocrat. He believes that individual decision making is superior to collective decision-making.
True
False
4. The job-specific skills required to perform a particular type of work at a high level are a part of a manager's ________ skills.
conceptual
human
technical
communication
interpersonal
5. If a society values the group more than the individual, and believes that people should be judged by the quality of their contribution to the group instead of their individual achievement, then the society is said to value:
collectivism.
uncertainty avoidance.
power distance.
objectivism.
individualism.
6. The tendency of a manager to feel distressed and to be critical of himself/herself and others is called negative affectivity.
True
False
7. Ray Dalio believes that one of the greatest tragedies of mankind, is that people arrogantly and naïvely hold opinions in their minds that are wrong, and they act on them before stress testing them in a rigorous open debate.
True
False
8. ________ signify what an organization and its employees are trying to accomplish.
Attitudes
Instrumental values
Terminal values
Moods
Emotions
9. Managers who are low on openness might be an asset in certain organizations and positions.
True
False
10. According to Frances Frei a manager is more likely to be trusted by employees if she is authentic, she bases decisions on logical analysis and when employees sense she is empathetic.
True
False
11. Howard Schultz is the sole owner of Starbucks.
True
False
12. Personality traits are the enduring tendencies to feel, think, and act in certain ways.
True
False
13. George works as the human resource manager at Maddy's Confectionaries. It was mandatory for his subordinates to obtain his signature on every document related to the hiring of a new employee. When he realized that this was increasing the duration of the hiring process, he told his subordinates that they no longer needed his signature unless the hire involved extraordinary circumstances. This is an example of:
outsourcing.
empowerment.
restructuring.
innovation.
total quality management.
14. With regard to the managerial function of controlling in an organization that has a conservative culture, managers:
are concerned about employees' being flexible and taking the initiative to come up with ideas for improving performance.
set specific, difficult goals for employees, frequently monitor progress toward these goals, and develop a clear set of rules that employees are expected to adhere to.
recognize that there are multiple potential paths to success and that failure must be accepted for creativity to thrive.
encourage risk taking, creativity, and innovation.
are less concerned about employees' performing their jobs in a specific, predetermined manner.
15. The population of the United States is shifting from the Northeast to the Southwest. This is an example of which type of force in the general environment?
Economic
Legal
Political
Sociocultural
Demographic
16. According to Margaret Heffernan when executives are afraid of conflict it becomes difficult to solve current and looming problems that can be costly to both the company and society. Fear of conflict affects a significant number of executives.
True
False
17. According to Ray Dalio an “idea meritocracy” must be built on honesty and transparency among the people in an organization.
True
False
18. According to Frances Frei if a manager can not illustrate that here decisions are based on rigorous logic trust in her decisions and leadership may begin to wobble.
True
False
19. Stakeholders supply a company with its productive resources.
True
False
20. Susan, the CEO of United Group Ltd., reviews the performance of her company in the past month's Profit & Loss Statement to determine if the company is on pace to meet the planned sales and profitability goals. Susan is engaged in which of the following managerial functions?
Planning
Staffing
Leading
Organizing
Controlling
21. According to Margaret Heffernan, “constructive conflict” requires people of very similar believes and backgrounds to engage in brainstorming. It is the similarities and common experiences which enables people to comfortably disagree and debate.
True
False
22. The price of a share of common stock in the Starbucks Corporation is over $500.
True
False
23. "Moral scruples" are thoughts and feelings that tell a person what is right or wrong.
True
False
24. The creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper is ________ management.
total quality
impression
turnaround
performance
scientific
25. It is not possible to buy a share of the Starbucks Corporation because Howard Schultz refuses to sell any of his shares.
True
False
26. Ray Dalio attributes his success to surrounding himself with people who agree with his ideas and execute his ideas without lengthy debate. This has given him an edge in fast decision making when markets are moving very fast.
True
False
27. Ray Dalio has incorporated algorithms into the management of Bridgewater Capital that weight the various ideas and opinions of employees according to the person’s characteristics and personality traits which are a function of the person's previous interactions within the company.
True
False