About care his father was receiving

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Reference no: EM133787065

A client's family member complains to hospital staff about the care his father was receiving. The family member said he arrived earlier in the morning to find an oxygen mask on his father's face without the oxygen turned on. The family member felt that his father seemed more confused and lethargic than normal. The nursing staff said the oxygen was on all night and that the client slept well. The family member placed a formal complaint with the hospital against the nursing staff caring for his father that night. The hospital risk manager investigated the complaint and found no evidence in the client record that oxygen was used through the night or evidence that any vital signs, including oxygen saturation, were completed. If oxygen was administered, and/or vital signs were completed throughout the night, there was nothing in the client record to indicate it occurred.

Questions

1. What could be the liability of the Nursing staff in this given scenario. Was the complaint raised by the family of the client valid? If yes, why? If you happened to be the Nursing staff, what proper measures should you undertake to avoid such incident?

Reference no: EM133787065

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