A sales manager at a large electronics store

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Reference no: EM131287414

1. Suppose you are a sales manager at a large electronics store like Best Buy. What can you do to ensure that your customers are satisfied with the service they have received?

2. Imagine that a time machine has transported you back to 1957. How was a day in the life of an office furniture salesperson different in 1957 than it is in 2007?

Reference no: EM131287414

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