A good investigation program begins with a clear policy

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Reference no: EM131019951

Question 1

1. When considering what incidents to investigate, the safety professional should assess all incidents to determine potential loss and then:

A. conduct an investigation on incidents with high loss or potentially high loss

B. cover up potential violations

C. call in outside experts to conduct routine investigations

D. direct managers and supervisors to complete the investigation

Question 2

1. Identify the reasons why a supervisor or front-line leader must be involved in the investigation.

A. personal interest

B. knowledge of the people, processes, and conditions

C. must have personal ownership or buy-in in safety

D. they likely caused the incident by ignoring safety procedures

E. A,B, C
 
Question 3

1. Identify the reasons why workers do not report incidents.

A. afraid of medical treatment or personnel

B. afraid of company disciplinary action

C. don't want to ruin the chance for incentive

D. don't understand the importance

E. All of the above

Question 4

1. In the response to any incident, the first priority is

A. scene documentation

B. scene preservation

C. initial questioning

D. life and safety

E. none of the above

Question 5

1. OSHA requires an investigation of all incidents that meet recording critiera.

True

False

Question 6

1. Investigations should always produce a:

A. Countermeasure

B. documentation only

C. reliable testimony

D. a training scenario

Question 7

1. When interviewing victims, the investigator should always:

A. be judgmental

B. conclude the interview by giving resources for aid, help, etc.

C. intimidate

D. give countermeasures to prevent further occurrences

Question 8

1. A good investigation program begins with a clear policy and procedure.

True

False

Question 9

1. An example of the root cause of an incident is that an employee failed to wear his PPE.

True

False

Question 10

1. During the Theme Development stage of Reid's 9 Step Interrogation Technique, the investigator presents a moral justification for the offense, such as placing the moral blame on someone else or outside circumstances.

True

False

Question 11

1. Hazards can come from a variety of sources. Some of these sources are:

A. Heat

B. Lightening

C. Slick Surfaces

D. All of the above

Question 12

1. The most common methods of risk assessment are:

A. Simple and Group Risk Assessments

B. Cost benefit and Cause Analysis

C. "What if" analysis and "What then" analysis

D. Simple and Complex Assessments

Question 13

1. A simple risk assessment is an informal process completed by an employee when a job or activity is initiated.

True

False

Question 14

1. After implementing a new procedure or policy, you must:

A. move on to the next project

B. delegate the management of it

C. Follow-Up on it or assess the change needed

D. Stand back and let it develop itself.

Question 15

1. In order to minimize resistance to change, a leader can:

A. involve the workers in assessing and correcting the problem

B. elicit the support of key workers

C. implement the plan in stages

D. All of the above

Question 16

1. What are the four techniques for risk control:

A. Time Out, Treat, Tolerate, Transfer

B. Terminate, Treat, Tolerate, Transfer

C. Administrative, Controls, Engineering, Transfer

D. Engineering, Transfer, Tolerate, Treat

Question 17

1. When creating training programs, it is better to use one specific style of training for all topics.

True

False

Question 18

1. How do people learn?

A. reading

B. seeing

C. performing

D. hearing

E. all of the above

Question 19

1. In the training process, nothing is more important than clear, specific objectives.

True

False

Question 20

1. There are three broad categories of training delivery techniques. These are:

A. Classroom training, on-the-job training, and advanced technology training

B. classroom training, on-the-job training, and shadowing training

C. on-the-job training, advanced technology training, and policy and procedure training

D. none of the above

Question 21

1. The structure of a training presentation usually fits the following:

A. introduction, body, conclusion

B. attention-getter, introduction, objectives, body, conclusion, test, practical application exercise, evaluation at a later date

C. table of contents, chapters, conclusion

D. none of the above

Question 22

1. An effective trainer should always read directly from the PowerPoint slides in order to reinforce the styles of reading and hearing.

True

False

Question 23

1. Which adult learning principle states that: The more often people use what they have learned, the better they can understand or perform it.

A. The Utilization Principle

B. The Principle of Repetition

C. The Recall Principle

D. The Principle of Association

Question 24

1. Which adult learning principle states that: it is easier to learn something new if it is built upon something we already know.

A. The Principle of Involvement

B. The Principle of Association

C. The Principle of Repetition

D. None of the above

Question 25

1. The more levels that a communication goes through, the more distorted it becomes.

True

False

Reference no: EM131019951

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