Understanding or knowing customer - customer satisfaction, Operation Management

Understanding or Knowing Customer - Customer Satisfaction and Service Quality

Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer. 

 

Posted Date: 3/18/2013 3:29:21 AM | Location : United States







Related Discussions:- Understanding or knowing customer - customer satisfaction, Assignment Help, Ask Question on Understanding or knowing customer - customer satisfaction, Get Answer, Expert's Help, Understanding or knowing customer - customer satisfaction Discussions

Write discussion on Understanding or knowing customer - customer satisfaction
Your posts are moderated
Related Questions
Molecular Response to Thyroid Hormones during Metamorphosis Thyroid hormones can cause obtainable tissues to break down or can remold the tissues to their adult function. The

Evaluate the statement: "Special-purpose technology is a common way of offering increased customization in manufacturing or services without taking on additional labour costs." Cit

Explain to a new project manager how you ensure that all steps in project completion have been finalized

I want some project about travel chart.

I have a take home exam that I need to be solved 100 % correct , please . I need it within 23 hours EXACTLY from now please . Thank you so much and I am really looking forward to s

What do you understand by “line balancing”?

Felicien grows mirlitons (that's Cajun for Chayote squash) in his 100 by 100 foot garden. He then sells the crop at the local farmers' market. Two summers ago, he was able to produ

New software has been purchased to reduce time in calculating customers' accounts. Establishing report and effective communication with team members is primary importance to make t

You have been asked to estimate the costs for a project to build an industrial power plant. Based on historical data, the steam turbine accounts for 30 percent of the total costs f

Your new small business has really grown, but now it needs a substantial infusion of capital. A venture capitalist firm has agreed to invest the money you need. In return, the vent