Calculate mape for management''s technique, Operation Management

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Sales of vegetable dehydrators at Bud Banis' discount department store in St. Louis over the past year are shown below. Management prepared a forecast using a combination of exponential smoothing and its collective judgment for the upcoming four months (March, April, May, and June of 2010).

Month 2009-2010 Unit Sales Forecast Managements Forecast

July 100
August 93
September 96
October 110
November 124
December 119
January 92
February 83
March 101 120
April 96 114
May 89 110
June 108 108

(a) Compute MAPE for management's technique

(b) Do management's results outperform (ex have smaller MAPE than) a naive forecast?

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