Order Losers - Operations Strategy

These are characteristics which denote poor performance in the operations management function and can cause losses in current or future business orders. 

Here is a list of possible customer buying criteria which may be qualifying or even winning criteria: 

Price 

• Perceived quality
• Clarity of documentation
• Speed of quotation
• Availability performance

 

Product or service characteristics 

• After sales support
• Volume flexibility
• Stability of continuing customer support
• Delivery

Posted Date: 3/18/2013 2:35:51 AM | Location : United States

Ask an Expert

Related Discussions:- Order losers - operations strategy, Assignment Help, Ask Question on Order losers - operations strategy, Get Answer, Expert's Help, Order losers - operations strategy Discussions

Write discussion on Order losers - operations strategy
Your posts are moderated

Write your message here..

Related Questions

How supply chain change works, An online retailer of a single product has f... An online retailer of a single product has four major markets in the four "corners" (North-East, South-East, North-West and South-West) of a country. Assume that daily demand in ea

It is vital to assign a unique number, It is important to assign a unique n... It is important to assign a unique number to every component in the project Work Breakdown Structure.

Concept of trade off in business strategy, Concept of Trade off in Business... Concept of Trade off in Business Strategy The trade-off concept was first introduced by Skinner (1969,1974) who carried out a large study of successful American manufacturing

Find project labour hours and cost and what profit amount, Midway through t... Midway through the project your design and production people realize that a 75 percent improvement curve is more appropriate. What impact does this have on the project labour hours

Analyzing a current om technique, What is the problem, opportunity, or chal... What is the problem, opportunity, or challenge addressed in the article?  Executive Summary Manipal Hospital is situated in Bangalore, known as the Garden city of India.

Explain labour vs employment arbitrator, Use this for questions 7 and 8: Yo... Use this for questions 7 and 8: Your Company terminated an employee for stealing a ladder. The employee filed a grievance with the union. The union argues that the employee had ver

Explain streaming video, Streaming Video: The Job Market for Graduates DQ V... Streaming Video: The Job Market for Graduates DQ Video Document Discussion Topic What is your opinion of the interviewing tips given in the video? Which tips of your own would you

Explain multifactor productivity fallen, A cleaning company uses $10 of che... A cleaning company uses $10 of chemicals, $40 of labour, and $5 of misc. expenses for each house it cleans. After some quality complaints, the company had decided to increase its u

Process technology, prepare a ppt prepare a ppt

Explain the employees in the chattanooga ice cream case, Who are the employ... Who are the employees in the Chattanooga Ice Cream Case?