Managing Project Quality as per PMI
Project Management Institute (PMI) is a global organisation for the project management profession; it is engaged in setting professional standards, conducting research and providing a wealth of information and resources with respect to project management. PMI helps practioners and organisations by sharing information on the good practices through the user community. According to PMI project quality management is a process that ensures that the project will satisfy the needs for which it is designed.
Project quality management is a continuous process that starts and ends with the commence and completion of the project. It is not a separate, individual process that happens at the end of an activity. It is a part of every project management unction that determines the quality policy, responsibilities and objectives. These are achieved by quality planning, quality control, quality assurance.
The project quality management processes are:
Project quality management must cater to quality needs of both the project management processes and the project outcome (product or service). If quality requirements are not met in either of these dimensions then the project objective may be lost and may lead to serious negative consequences. For example: Overworking the project team, to meet customer expectations may result in increased employee attrition. Errors may go undetected by rushing through planned quality inspections in order to meet project schedules.
Both project management and quality management have recognized the importance of the following: