Managing project quality as per pmi, Project Management

Managing Project Quality as per PMI

Project Management Institute (PMI) is a global organisation for the project management profession; it is engaged in setting professional standards, conducting research and providing a wealth of information and resources with respect to project management.  PMI helps practioners and organisations by sharing information on the good practices through the user community. According to PMI project quality management is a process that ensures that the project will satisfy the needs for which it is designed.

Project quality management is a continuous process that starts and ends with the commence and completion of the project. It is not a separate, individual process that happens at the end of an activity. It is a part of every project management unction that determines the quality policy, responsibilities and objectives. These are achieved by quality planning, quality control, quality assurance.

The project quality management processes are:

  • Quality planning: This is the process of determining quality standards that are relevant to the project and identifying ways to achieve them.
  • Quality assurance: This is the process of evaluating project performance on a regular basis to assure or provide confidence that the project satisfies the identified quality standards.
  • Quality control: This process evaluates specific project results to determine if they comply with relevant quality standards.
  • Quality improvement: Once perfect planning for the quality aspect of the project is done and all quality steps are implemented efficiently and effectively and appropriate measure taken to avoid quality issues, an improvement in the regular quality process is seen and in turn project quality improvement happens.

Project quality management must cater to quality needs of both the project management processes and the project outcome (product or service). If quality requirements are not met in either of these dimensions then the project objective may be lost and may lead to serious negative consequences. For example: Overworking the project team, to meet customer expectations may result in increased employee attrition. Errors may go undetected by rushing through planned quality inspections in order to meet project schedules.

Both project management and quality management have recognized the importance of the following:

  • Customer satisfaction: It is to ensure customer expectations are meet by understanding and managing customer needs. The project outcome (product or service) must confirm to customer requirements and satisfy their needs.
  • Prevention over inspection: During inspection, mistakes may be revealed. The cost of preventing mistakes is much lesser when compared to the cost of correcting mistakes.
  • Continuous improvement: This is an ongoing effort to improve products, services, or processes. These efforts can seek incremental improvement over time or breakthrough improvement all at once. Processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. The bases for quality improvement are the plan-do-check-act cycle which was defined by Shewhart and modified by Deming. In addition to this there are a number of quality improvement initiatives undertaken by the performing organisation, such as Total Quality Management and Six Sigma which aims at improving the quality of the project's management as well as the quality of the project's product. Malcolm Baldrige, Organisational Project Management Maturity Model (OPM3), and Capability Maturity Model Integrated (CMMI) are some of the process improvement models that cites to continuous improvement.
  • Management responsibility: A project's success depends largely with the active participation of all team members; it is the responsibility of management to provide the resources needed to achieve it.
Posted Date: 9/28/2012 5:06:29 AM | Location : United States

Related Discussions:- Managing project quality as per pmi, Assignment Help, Ask Question on Managing project quality as per pmi, Get Answer, Expert's Help, Managing project quality as per pmi Discussions

Write discussion on Managing project quality as per pmi
Your posts are moderated
Related Questions
The primary benefit of implementing quality design techniques is a significant decrease in time to market. Other benefits of quality by design techniques are: 1. Faster

Briefly describe the items you would include in the scope definition document of a project you are about to embark on?

Question: (a) The Local Government Service Commission has advertised a post of "CLERK" on the L'Express newspaper on the April 1, 2004. The closing date for the submissio

How are the conceptual skills required for a successful manager? Conceptual skill is the capability to observe the organization as an entire, to recognize inter-relationships i

However proving a design defect can be difficult. Some of the factors used by the jury to asses s whether a product design is defective and unreasonably dangerous are: 1.The utili

What is the meaning of exception reports? Progress (or exception reports) can be utilized to monitor and to control the project. It permits the project board or project manager

How is risk management assist in project management software? Risk management: Project management software will assist manage the sheer complexity of managing funds and tools,

What do you mean by differentiation in organisation structure? Differentiation implies differences in cognitive and emotional orientation in between managers in various departm

Quality System  The basis of our Quality System is the industry standards/ best practices and the guidance of the ISO 9001:2008 requirements. This ensures that both quality and

Illustrate the division of work in Economics? Division of Work (or Labour): It s a famous principle of Economics, invented through the traditional economist as defined by