Major operations management processes, Operation Management

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Major operations management processes 

   Processes                                                             Outputs

Operations strategy                                                 Organisational goals 

Product, service and process design                          New products and processes 

Project management                                               Management plans 

Logistics and procurement management                   Orders and flow of goods 

Capacity or resource management                           Capacity plans and schedules 

Services management                                            Strategies, plans, evaluations

Supply chain management

Quality planning and control                                    Quality standards, quality plans, evaluations

Performance and productivity management              Performance measures, costs and standards

This table shows major operations processes.


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