Fundamental principles of performance management, HR Management

You have successfully recruited a call centre manager who fulfils are the criteria established in the job evaluation process. You are required to induct this call centre person. Your company has a very specific way of supervising, delegating and providing feedback to staff. Your task is to explain the process your company follows when supervising, delegating and providing feedback to staff. In your response, include the relevance of EQ and SQ in the process of supervision, delegation and providing feedback. You are also required to argue the advantages of following this approach as opposed to other approaches.

Critically explain the fundamental principles of performance management and the performance methods available. How would you ensure that the newly appointed call centre manager is appraised in a way that is relevant, sensitive, acceptable, practical and free from interfering factors? Examine the different ways in which this newly appointed call centre manager can be compensated and design a compensation plan to ensure this person is fairly compensated.

Posted Date: 3/6/2013 12:14:45 AM | Location : United States







Related Discussions:- Fundamental principles of performance management, Assignment Help, Ask Question on Fundamental principles of performance management, Get Answer, Expert's Help, Fundamental principles of performance management Discussions

Write discussion on Fundamental principles of performance management
Your posts are moderated
Related Questions
key elements of an effective change management program

Question 1: a) Define and fully explain the term "Human Resource Planning". b) What are the steps involved in the HRP process? c) Which step according to you is the mos

Question 1: Human Resource Management can be defined as being "a strategic and coherent approach to the management of an organisations most valued assets , i.e. the people

Your colleague, a human resource manager at a large school district, relates to you that the district''s worker compensation insurer has noted a high number of lost work-time injur

RECORDS : Records means "any written matter or document prepared for possible future uses". It may be in the form of a letter, notice, circular, invoice, voucher, picture, chart,

what is the most recent event that led to the boisterous behaviour and the strike by the workers and the trade union?

Question 1 : Bob is the newly elected chair person of TMSU (Telemarketing Sales Union). He has been refused voluntary recognition for Negotiating Status for TMSU from Dillon Co.

Question 1: Critically discuss the following statement: "Performance management is simply a new term for performance appraisal" Question 2: Learning theories describ

Problem 1: Explain carefully using concrete examples, the communication flow within organisations. Explain the importance of downward and upward flow of communication for e

The following are the different elements of personnel planning: • Estimating manpower requirements quantitatively and qualitatively. • Recruitment and selection of persons.