Explain does wanda have a supervisory problem with beverly, Business Management

Assignment Help:

QUESTION

Wanda was made supervisor of the four representatives in the Consumer Credit Services Department of Winston Country Savings Bank when the previous boss was promoted. Wanda was a senior representative in the department at the time. Wanda has worked closely with -and even became friendly with Beverly. Beverly has been in the department almost as long as Wanda. Beverly tended to be very open and direct. This behaviour had a tendency to put people off, making them see her as defensive and belligerent. Thus, when Wanda was promoted, she selected a more junior and more agreeable employee as her assistant manager. At that point, Wanda's relationship with Beverly had changed.

Wanda wanted to show that she could manage the department effectively, and become a very hands-on manager. She did not hesitate to make decisions and issue directives. However, it seemed to Wanda that Beverly increasingly criticized her decisions and often did so in front of other employees. To make matters worse, Beverly was often right.

Having read the case study above, answer the following questions:

a) Does Wanda have a supervisory problem with Beverly? Explain your answer.

b) What steps could Wanda have taken in order to reduce or avoid the problem after she was promoted to the supervisor's job?

c) What steps should Wanda take now with the issues at hand? Recommend specific action and steps.

d) Comment on Wanda's leadership style.


Related Discussions:- Explain does wanda have a supervisory problem with beverly

Carrying cost, Also known as the loading cost or the storage cost carryi...

Also known as the loading cost or the storage cost carrying cost represents the cost that is associated with storing an item in inventory. It is proportional to the amoun

Describe four types of transaction cost, Many organisations are making deci...

Many organisations are making decisions to outsource some of their activities. Though, when considering the option to outsource, organisations have to consider the transaction cost

Analysis, an analysis of the fluctuation in share prices of fujitsu LLC and...

an analysis of the fluctuation in share prices of fujitsu LLC and Dell LLC yielded the following results fujitsu LLC Dell LLc Average Price 138.0 118.5

Discuss the features of billing and customer care, Question 1 Discuss the ...

Question 1 Discuss the features of Billing and Customer Care Question 2 What are the most important performance measures of call center? Question 3 Discuss in brie

Different types of business letters, What are the different types of busine...

What are the different types of business letters? Explain with example

Describe strategic businesses - it alignment perspective, Briefly describe ...

Briefly describe two strategic businesses- IT alignment perspectives, proposed by Henderson and Venkatraman (1993), where the IT strategy is the "enabler" of business strategy. For

Describe some benefits of process mapping, Describe FIVE benefits of proces...

Describe FIVE benefits of process mapping.   Process mapping includes constructing a flowchart representation indicating processes that shows how a product or transaction is pr

What skills are the required of a successful manager, What skills are the r...

What skills are the required of a successful manager? Skills needed of a Successful Manager are as follows: The skills needed of a successful manager, while he is working in

Problem based on olympic games 2012, Olympic Games 2012 a) Revenue ex...

Olympic Games 2012 a) Revenue expenditure is spending on the daily running of a business, such as materials and wages used in the preparation for the 2012 Olympic Games. Ca

Describe the different e-business concepts, QUESTION 1 (a) Describe the...

QUESTION 1 (a) Describe the 5 main E-Business Models (b) An important step in developing an E-business strategy is to evaluate the E-Business implementation strategy. Descri

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd