Explain does wanda have a supervisory problem with beverly, Business Management


Wanda was made supervisor of the four representatives in the Consumer Credit Services Department of Winston Country Savings Bank when the previous boss was promoted. Wanda was a senior representative in the department at the time. Wanda has worked closely with -and even became friendly with Beverly. Beverly has been in the department almost as long as Wanda. Beverly tended to be very open and direct. This behaviour had a tendency to put people off, making them see her as defensive and belligerent. Thus, when Wanda was promoted, she selected a more junior and more agreeable employee as her assistant manager. At that point, Wanda's relationship with Beverly had changed.

Wanda wanted to show that she could manage the department effectively, and become a very hands-on manager. She did not hesitate to make decisions and issue directives. However, it seemed to Wanda that Beverly increasingly criticized her decisions and often did so in front of other employees. To make matters worse, Beverly was often right.

Having read the case study above, answer the following questions:

a) Does Wanda have a supervisory problem with Beverly? Explain your answer.

b) What steps could Wanda have taken in order to reduce or avoid the problem after she was promoted to the supervisor's job?

c) What steps should Wanda take now with the issues at hand? Recommend specific action and steps.

d) Comment on Wanda's leadership style.

Posted Date: 10/19/2013 5:33:23 AM | Location : United States

Related Discussions:- Explain does wanda have a supervisory problem with beverly, Assignment Help, Ask Question on Explain does wanda have a supervisory problem with beverly, Get Answer, Expert's Help, Explain does wanda have a supervisory problem with beverly Discussions

Write discussion on Explain does wanda have a supervisory problem with beverly
Your posts are moderated
Related Questions
Over the past few years, the company iB4e has underperformed compared with its competitors which enjoy stronger brand recognition. In addition, lots of experienced staff responsibl

Application of the four major business functions essential. For example: Human Resources: The recruitment and on-going training of non-teaching (support)  and teaching st

QUESTION 1 Mr. Ignorant wishes to open a company. He has already chosen the name ‘Xmas Mauritius Ltd' for the company. Since he is ignorant about the procedures, he seeks your

Mr. Brian Smith is the 0fficer-in-charge of a group of 15 persons, all posted in the correspondence/registry services of the Texman Services, a company in the insurance business.

gaining comparatively at someone else''s expense

QUESTION 1. The University of Technology set up in year 2000 in Mauritius operates three schools around twenty different programmes at Certificates, Diploma and Post-Graduate l

Dear I have assignment 2100 words I need more 900 words how can I now price

2. What, in your opinion, could be the reasons for different managerial thoughts in this case?