Explain does wanda have a supervisory problem with beverly, Business Management


Wanda was made supervisor of the four representatives in the Consumer Credit Services Department of Winston Country Savings Bank when the previous boss was promoted. Wanda was a senior representative in the department at the time. Wanda has worked closely with -and even became friendly with Beverly. Beverly has been in the department almost as long as Wanda. Beverly tended to be very open and direct. This behaviour had a tendency to put people off, making them see her as defensive and belligerent. Thus, when Wanda was promoted, she selected a more junior and more agreeable employee as her assistant manager. At that point, Wanda's relationship with Beverly had changed.

Wanda wanted to show that she could manage the department effectively, and become a very hands-on manager. She did not hesitate to make decisions and issue directives. However, it seemed to Wanda that Beverly increasingly criticized her decisions and often did so in front of other employees. To make matters worse, Beverly was often right.

Having read the case study above, answer the following questions:

a) Does Wanda have a supervisory problem with Beverly? Explain your answer.

b) What steps could Wanda have taken in order to reduce or avoid the problem after she was promoted to the supervisor's job?

c) What steps should Wanda take now with the issues at hand? Recommend specific action and steps.

d) Comment on Wanda's leadership style.

Posted Date: 10/19/2013 5:33:23 AM | Location : United States

Related Discussions:- Explain does wanda have a supervisory problem with beverly, Assignment Help, Ask Question on Explain does wanda have a supervisory problem with beverly, Get Answer, Expert's Help, Explain does wanda have a supervisory problem with beverly Discussions

Write discussion on Explain does wanda have a supervisory problem with beverly
Your posts are moderated
Related Questions
QUESTION 1 ‘‘It was argued that the World Trade Organisation (WTO) and GATT Uruguay Round Agreements have functioned principally to pry open markets for the benefit of transnat

On the 10 th of March 2009 Moot enterprise Ltd posted an offer to sell 1,000 set of encyclopedias to the Ministry of Education for the price of Rs 1,000,000 and that the offer wou

Question 1 What is ERP? Question 2 Discuss the Business process mapping in ERP Question 3 Discuss the steps of the BPR method Question 4 Explain why Quality management is

Do you know What is the ATH decision, and what is it used for? Ans) Most of the investment world worships the bottom line market value of portfolios, and like as focus (without

What are the middle management functions? Middle Management: This includes Superintendents, General Managers and Branch managers. Middle management Functions are: 1

QUESTION 1 (a) Explain the term e-procurement and asses the pros and cons of e-procurement. (b) What are the challenges that may be faced in implementing e-procurement in th

Explain the different delivery styles that speakers can select for their presentation.

Production Capacity of Production process Here comes the most important of all questions what would be the production capacity of plant at the given process flow. Well there