Question 1

The type, structure, and composition of individual teams vary within an organisation.

a) Differentiate between formal teams and informal teams, using appropriate examples for each type.

b) Discuss the advantages and disadvantages of working in teams.

Question 2

a) In most business organisations, communication will flow:

1. Upward
2. Downward
3. Horizontally

Briefly explain each of the above communication flows.

b) Effective communication have to be capable of achieving feedback. Describe what is meant by the concept of feedback and list the criteria for giving and receiving feedback.

Posted Date: 10/21/2013 2:43:09 AM | Location : United States

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