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Question 1:
(a) Explain the meaning of ‘Authority', ‘Power' and ‘Politics' in the context of an organisation.
(b) What are the strategies that are usually used by Managers when seeking to influence superiors, equals and subordinates?
Question 2:
(a) What do you understand by the term ‘organizational culture' and explain its importance.
(b) Charles Handy observed that there seems to be four types of Culture. Explain the different types of Culture he identified. Give examples to support your answer.
Question 3:
(a) The four-phase model of planned change, as developed by Bullock and Batten, is based on a review and synthesis of over thirty models of planned change. Describe the four change phases and their attendant change processes as identified by Bullock and Batten.
(b) What are the main criticisms levelled against the planned approach to change?
Question 1 i) Discuss managing quality transformation in organisation ii) Explain the concept of quality in manufacturing & services Question 2 Explain the different step
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