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Question 1:
(a) Explain the meaning of ‘Authority', ‘Power' and ‘Politics' in the context of an organisation.
(b) What are the strategies that are usually used by Managers when seeking to influence superiors, equals and subordinates?
Question 2:
(a) What do you understand by the term ‘organizational culture' and explain its importance.
(b) Charles Handy observed that there seems to be four types of Culture. Explain the different types of Culture he identified. Give examples to support your answer.
Question 3:
(a) The four-phase model of planned change, as developed by Bullock and Batten, is based on a review and synthesis of over thirty models of planned change. Describe the four change phases and their attendant change processes as identified by Bullock and Batten.
(b) What are the main criticisms levelled against the planned approach to change?
C reating multiple types of value The organisations which have taken the steps to cultivate CoP have found that the communities are exceptional among the organisational struct
Acquisition Sources: As mentioned earlier, supply is another basic factor. Supply means availability of periodicals / serials for acquisition. Information regarding supply can
QUESTION 1 You have recently been appointed as consultant in a company to review its vision and mission statements. Your first task is to introduce the subject to top managemen
Input to Quality Control Process The inputs to quality control are: Project management plan: this consists of the quality management plan which helps to control quality.
During the analysis of a process that was evaluated, a situation arose where it was seen that the variability of the data points collected was non-random on several occasions, i.e,
Product standards Product standards bring about a high quality of products. The customer needs continuous assurance of the credibility of a product for sustained relationship w
Factors Determining Arrangement of Documents: Documents can be arranged in various ways in a library, e.g., by author, or by title, or by, subject or by basis such as size, la
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Question : (i) Define Hospitality and identify its characteristics. (ii) What do you understand by the term "Pineapple tradition"? (iii) Identify 5 factors that are c
Population is the entire aggregation of cases that meet the designated set of criteria. It includes a complete set of persons or objects that possess same characteristics that
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