Definition of Quality in Projects

The way to achieve project quality is to make a meaningful and effective transfer of proven quality methods to the project management domain. Primarily let us understand what quality is. Quality may be defined in a number  of  ways  by  different  organisations  and  individuals.  Let  us  now discuss those central themes which may be common to all definitions.

• Products: Quality is often associated with products. It is defined in terms of the essential features or attributes of the product or service.

• Defects: a product is said to be as per quality if it is free of defects. For example when we buy a motor bike, we verify that there are no scratches, the headlight and indicators work fine and inspect if there are any cracks in the mirror and all parts of the bike are in correct condition and working fine.
• Processes: A product user focuses more on how the product performs, rather than how it was produced. The process that produces the product has a direct effect on the product itself. The process quality is a concern for the project manager and the project team. The product or service delivered may give  the customer partial satisfaction,  but when quality is considered during the process of production of product or service, it will help the project team be on schedule and budget and as per quality and also result in complete customer satisfaction.

• Customers: People who sell what they make have a product specific view of quality. This view of quality has a short-term benefit, but in the long run it may not be beneficial. What is the point, if a manufacturing industry produces the best  carburetor if  there is  no  one to buy the product? People who make what customers want to buy have a different perception of quality. In this perception, quality is defined by customers, their needs, requirements and expectations.

• Systems: A system is a group of components that work together. Quality may be viewed as arising from things that work together. The different parts of the system that generates quality are products, defects, processes and customers. Project or development team, suppliers, policies and organisations are also parts of the system.

Posted Date: 9/28/2012 6:39:33 AM | Location : United States

Ask an Expert

Related Discussions:- Definition of quality in projects, Assignment Help, Ask Question on Definition of quality in projects, Get Answer, Expert's Help, Definition of quality in projects Discussions

Write discussion on Definition of quality in projects
Your posts are moderated

Write your message here..

Related Questions

Define incremental approach of system testing, Define the incremental appro... Define the incremental approach by system testing. System test: In system testing, the developers are checking which the system gives the functionality described by the u

Stakeholde, Differences between Primary and Secondary Stakeholders? Differences between Primary and Secondary Stakeholders?

Preliminary design, Having given the guidelines in the form of design s... Having given the guidelines in the form of design specifications the designer should be given a free hand in developing the preliminary design of the product. However i

Product development cycle, The product development cycle starts with th... The product development cycle starts with the assessment of the customers needs and ends when the design is finally released for bulk production. The main steps in th

Determine the point project lifecycle into the business case, At what point... At what point into the project lifecycle must the business case be prepared? The short respond to this is ‘before any exact work has been completed and before main resources ar

Earliest time the recruitment campaign can start, ST is the operations dire... ST is the operations director of F Bakery. He is in the process of putting together a project plan for the introduction of a latest production plant that will enable the bakery to

What is a successful project, Q. What is a successful project? Since ea... Q. What is a successful project? Since each project has an element of newness about it there will be difficulties and risks to be surmounted. These require decisions and may be

Disadvantages of product layout - heavy capital expenditure, Disadvantages ... Disadvantages of Product Layout - Heavy capital Expenditure This layout requires heavy capital investment in machines and equipment and for providing specialized facilities to

Quality - total quality management - elements of tqm, Quality is customer d... Quality is customer defined: Quality of service or service excellence is a desire to maintain or strengthen the commitment to the library's philosophy of service to users. Qua

What if i need more money for my project, Q. What if I need more money? ... Q. What if I need more money? The similar applies here as in Question 17. Though the options that are open will depend on how far the project has already advanced. In general t