Construct the control chart, Operation Management

Assignment Help:

Telephone inquiries of 100 cell phone company customers are monitored daily at random.  Incidents of incorrect information or other nonconformities (such as rudeness to customers) are recorded.  The data for last two weeks is as follows:

Day

Number of "nonconformities"

1

5

2

10

3

27

4

17

5

12

6

7

7

12

8

25

9

15

10

10

a. What is the appropriate control chart(s) to construct with this data?

b. What are the ± 3 sigma upper and lower control limits?

c. What does the control chart tell you about the phone company's operators?


Related Discussions:- Construct the control chart

Describe when stakeholder identification occurs, Explain when stakeholder i...

Explain when stakeholder identification occurs and explain the importance of stakeholder analysis

Business organisation functions, ''OPERATIONS MANAGEMENT IS THE CENTRAL TO ...

''OPERATIONS MANAGEMENT IS THE CENTRAL TO THE FUNCTIONING OF ALL BUSINESS ORGANISATIONS''.with reference to the organisation of your choice discuss this statement highlighting how

Explain differences between management and leadership, Suppose you realize ...

Suppose you realize one day that you are dissatisfied with your job. What might you do to improve your situation? What are the basic differences between management and leadership?

Evaluate the performance of a bank holding company, The purpose of the proj...

The purpose of the project is to evaluate the performance of a bank holding company of your choice. 1. Choose a bank holding company. You can choose from Top 50 BHCs or find a b

Scheduling, external factors affecting schedulling

external factors affecting schedulling

Define mass customization, Lands End will custom fit the Marinac jacket and...

Lands End will custom fit the Marinac jacket and make it with additional features, such as thumb loops, underarm ventilation slits, and a key clip, when you order from LandsEnd.com

Depict a fishbone chart showing reasons, Consider the everyday task of gett...

Consider the everyday task of getting to work on time or arriving at your first class on time in the morning. Draw a fishbone chart showing reasons why you might arrive late in the

Mba0038, explain strategy as an organizational process

explain strategy as an organizational process

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd