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Prepare and hand in a proposal including the nature of the project, the sources of information you plan to use, and the most important concepts and techniques to be applied. Your task for the project is:
1.To assess the BEST model, with particular reference to the importance of teamwork in a company like Philips Electronics.
2.To evaluate the model against Adebanjo's proposition that 'business excellence and quality can and need to complement each other to provide organisations with the operational and business success they aspire to and which is necessary for survival in today's market.'
3.To show how BEST tools and competencies could be applied to the pursuit of business excellence in your company or another company you think could benefit from using the model.
REQUIREMENT: For this project, you will study the Philips Electronics model of business excellence through speed and teamwork (BEST). AND You will also read the following brief but important journal article: Adebanjo, D. (2001) 'TQM and business excellence: is there really a conflict?', Measuring Business Excellence, 5 (3), pp. 37-40.