Question:

(a) Why is quality assurance especially difficult in software engineering ?

(b) Inspiring yourself from the McCall's taxonomy of quality attributes, explain five quality attributes you would expect from the Management Information System for a university.

(c) Give a brief Software Quality Assurance Plan to explain how you would ensure that the above quality requirements are met. You need
to explain the processes, techniques that need to be put in place as well as any means of quality control.