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Problem 1:
(a) What is the definition of Business Process Outsourcing according to Gartner Dataquest?
(b) BPO deals mainly with non-core processes of an organisation. Describe of such type of processes.
(c) State and explain the BPO business models.
Problem 2:
(a) What are the basic issues involved in a vendor selection process?
(b) What do you meant by Request for information and Request for Proposal(RFP)?
(c) Give criteria for vendor selection which does not fall under an RFP and is carried out during independent study of each vendor.
This is the time gap between placement of an order and the time of actual supply. The determination of lead time is a complicated matter. It is of core significance i
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