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QUESTION 1
(a) By using a diagram, fully explain the steps of the communication process.
(b) Elaborate on five barriers that affect communication arising from individuals having different backgrounds and clearly support by relevant examples.
QUESTION 2
(a) Explain what you understand by the criteria for Evaluation Theory
1. Accuracy
2. Practicality
3. Simplicity
4. Consistency
5. Acuity
QUESTION 3
With the use and application of a relevant example, explain the various stages of Tuckman's group development theory.
QUESTION 4
What according to you are the essentials of effective communication?
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core competencies of shoppers stop
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