Question 1:

(a) How would you describe human reasoning?
(b) Describe the different types of human reasoning?

Question 2:

(a) What are the computational factors affecting the speed of an interactive program?

(b) Discuss how the effects of each of these factors can be limited.

Question 3:

In Norman's execution-evaluation cycle model, what is meant by the Gulf of Execution and the Gulf of Evaluation?

Question 4:

How would you group controls and displays on an interface to improve the interactivity of the interface?

Question 5:

Describe the 3 main approaches to prototyping.

Question 6:

(a) (i) Create a GOMS description of the task of retrieving Rs200 from an ATM machine. Assume the user has his debit card in his wallet.

(ii) Discuss any issue of closure that can occur in terms of your GOMS description.

Question 7:

(a) (i) What is Heuristic Evaluation?

(ii) What is essential in performing a heuristic evaluation?