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A newly opened car wash station has a car wash machine. The machine washes each car in a constant rate of 5 minutes per car. It has been estimated that costumers will arrive according to a Poisson distribution at an average of 8 per hour. The owner would like to know-
1) Expected average time in minutes a costumer waits in line
2) Average number of cars in the station (both waiting in line and being washed).
Courtesy - Customer Satisfaction and Service Quality Involves politeness, respect, consideration and friendliness of contact personnel (including receptionists, telephone oper
In the table given below the Distribution Manager is expected to service these DCs as per the demands placed. If the actual sales after completing week one is as follows, what woul
Howard Weiss, Inc., is considering building a sensitive new airport scanning device.His managers believe that there is a probability of 0.40 that the ATR Co. will come out with a c
There are two "most common causes" of business failure. What are those two causes and, more importantly, how can an entrepreneur overcome these two challenges that often plague ent
A nursing home contracts with an HMO for skilled nursing care at $2.00 PMPM. If costs are expected to average $120 per day, what is the maximum utilization of days per 1,000 member
What is the role of the Board of directors for a corporation
What are the disadvantages of operation management?
what is service concept?
How does national culture affect strategy? To what extent do different approaches to strategy, different ways of thinking about strategy, reflect different underlying cultural assu
under which topic in operations management are models found?
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