Question 1 Define conflict management. What are the causes of workplace conflicts? What are the various strategies to be adopted for resolving conflicts?

Question 2 What is meant by organisational culture? What are the elements and dimensions of organisational culture?

Question 3 Explain the importance and features of Human Resource Information systems (HRIS)

Question 4 What is meant by grievance redressal? Describe the three stages of Grievance redressal. What precautions are to be taken while handling grievances?

Question 5 What are trade unions? What are the objectives and activities of trade unions?

Question 6 Write a brief note on stress and employee wellness in organisations